The Social Media Analytics Expectations Gap

Tom H.C. Anderson Misc Leave a Comment

Social Media Analytics Expert Interview Series: Part 2 of 2 Last week ahead of the Social Media Analytics Summit, Useful Social Media published the second part of their Expert Interview Series (Link below). Incidentally, this week in the current issue of Inside Research (“The Bible of the Market Research Industry”), …

Leveraging Social Media with Text Analytics

Tom H.C. Anderson Misc Leave a Comment

Interesting Q&A about Social Media and Text Analytics Text Analytics News just published an interesting panel interview on the Social Media Summit website with myself, Dana Jacob who is Sr. Manager of Social Media Insights & Analytics of Yahoo!, Judy Pastor who is Principal Operations Research Manager of American Airlines, …